Travel Alerts

Worried about travelling to North Sumatra, Indonesia....check out the latest news here 

Travel Alerts

At Sumatra EcoVentures, the safety of our guests and staff is top priority 

As a tour operator, we pride ourselves on health and safety. So travelling responsibly is the root of our trekking and tours. Before all of our treks, we make sure that you are a healthy and not showing cold/flu symptomes. With the continuous Coronavirus outbreak throughout the world, it is our duty to monitor world events closely.

Sumatra EcoVentures makes any decisions on treks and tours in North Sumatra based on information and advice on several sources. 

Coronavirus (COVID-19) - Indonesia

If you have any up coming travel plans or are travelling to Indonesia in the next couple of weeks, its likely you have questions about the impact of Coronavirus (COVID-19) may have on these. To help you understand if it may, or not affect your travels plans, below we have listed the travel advisories for Indonesia and specifically Sumatra. However, we recommend that you consult your own government health advisory for more information if you are travelling from your own country.
We have also listed some useful common questions with answers, as well information on bookings, cancellations and refunds due to the Coronavirus.

It is our priority to protect the safety and wellbeing of our staff and guests. We will be updating this page as regularly as possible to keep you informed on the current situation.


Last updated: 12:00 4th May 2022


Indonesia Travel Restrictions


  • May 2022 - Singapore airlines and Malaysia airlines to start flights into Kualanamu airport again

  • 6th April 2022 - Visa on arrival allowed for 43 countires. Kualanamu Airport open for Visa on Entry. No longer need to quarantine on arrival for fully vaccinated 

  • 16th February 2022 - Singapore airlines to start flying direct into Bal

Who can enter Indonesia now?

Indonesia is allowing some foreigners to enter the country. However, they must meet COVID-19 entry requirements.

The following are allowed to enter Indonesia at this time:

  • Diplomatic and official visa holders

  • Diplomatic and official stay permit holders

  • Holders of Indonesia Temporary Residence Card (KITAS)

  • Holders of Indonesia Permanent Residence Card (KITAP)

  • Visitor and limited stay visas

  • All non-immigrant crew members or cabin crews arriving in any vessel or aircraft

  • Asia-Pacific Economic Cooperation (APEC) Business Travel cardholder

  • Traditional Border Crossing pass/cardholder.

  • Visa on Arrival is still suspended -  see below


All visa applications must now be done online through the Indonesian immigration portal.

Will I have to quarantine?

  • Unvaccinated - Pre-departure PCR needed 48 hours before. Have to undergo 5 day quarantine.

  • Vaccinated 1 dose - Negative PCR 2x24 hrs before departure.

  • Fully vaccinated - Pre-departure PCR needed 48 hours beforeNo PCR on arrival needed and  no need to quarantine on entry

Visitor Visa

In order to obtain the B211 visitor visa, you must have a sponsor in Indonesia – a process that can be easily completed with the help of a visa agent. The application is summitted online so you do not have to go to the embassy. More information about this can be found online. Generally this visa can only be obtained for business purposes, but people have been using it to get into Indonesia.



Current Security Status

Level 3 - High level of Covid-19 cases. Avoid all non-essential travel

As of now, there is a continuous number of cases of Coronavirus (COVID-19) in Indonesia. See links below for more information.

Indonesian Ministry of Health

World Health Organisation

North Sumatra

The Gunung Leuser National Park is now officially now open to visitors!


We are accepting local and international visitors. We will be checking your COVID-19 PCR health certificates and making sure you are fit to trek.

Jungle River

Entering Indonesia for Tourism purposes

From 7th March 20202, 23 nationalities (including UK, USA, Australia) can now enter Indonesia via Bali for tourism purposes.... quarantine free, if fully vaccinated. They must also have health insurance covering covid-19. This is a trial quarantine-free opening. These nationalities can obtain a visa on arrival for the cost of 500,000 rupiah. This is valid for 30 days and can be extended once only. All other nationalities have to apply for a visit visa 211A.

Current conditions of VoA and Quarantine Free

  • Must be fully vaccinated or have received a booster 

  • Have a negative PCR test result before departure

  • Proof of payment of hotel bookings for a minimum of four days in Bali

  • Have health insurance that guarantees COVID-19 treatment according to the provisions

  • Undergo another PCR test at the arrival gate of Bali

  • Travellers with negative results may explore the Island of the Gods, whereas those with positive results are required to undergo isolation at the hotel and take another PCR test on the third day

  • Negative PCR test results on the third day mean the travellers can continue their travels on the fourth day.... meaning you can travel to Sumatra!!

List of nationalities that can obtain a Visa on Arrival (In Bali ONLY!)

  • Australia

  • USA

  • Canada

  • UK

  • Germany

  • Netherlands

  • France

  • Qatar

  • Japan

  • South Korea

  • Italy

  • New Zealand

  • Turkey

  • UAE

  • Malaysia

  • Singapore

  • Brunei

  • Thailand

  • Vietnam

  • Laos

  • Myanmar

  • Cambodia

  • Philippines

If your travelling in the next few days or weeks, we strongly advise you to check your local advisory advice and information. Most countries provide their own travel advice and advice travelling to Indonesia.


See below for links to some of the larger countries:


Why Travel with Us?

Responsible Travel

Don't just come, travel and see, help make a positive changes

help bahorok school.jpg

How we Help

By working with the local community we can make small changes